Shipping Policy

Shipping Policy

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition. After passing the final round of quality checks, they are packed and handed to our trusted delivery partner.

Our delivery partners will then bring the package to you as soon as possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

What is the range of locations to which Kyori Skinscience ships their products?

Kyori Skinscience ships the products pan-India!

My order has been shipped. How can I track it?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

What is the estimated delivery time?

We usually dispatch orders within 1-4 business days (excluding Sundays and public holidays). Since we keep 100% of our catalogue in our inventory we can live up to our promise of providing fresh, non-expired products.

In case a product delivery gets delayed due to reasons attributable to logistics, public holidays, etc. you will get an intimation on your registered email ID and phone number.

If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will aim to dispatch all sale orders within 5 days of the order date.

We reserve the right to restrict individuals from making purchases through the website. Additionally, we are not obligated to fulfil orders for items that are out of stock.